Customer Service Representatives - Giga Tower QC, PH

We are looking for a dedicated Customer Service Representative (CSR) for a Voice Account to join our team in Giga Tower, Quezon City . The CSR will handle inbound and outbound customer calls, provide accurate information, resolve concerns, and deliver a professional and friendly customer experience. This role requires confidence in phone communication and the ability to work onsite in a fast-paced environment.

Qualifications

• At least 1 year BPO experience , preferably in a voice account (required)
• Strong English verbal communication skills with clear diction
• Customer-oriented with strong listening and troubleshooting abilities
• Ability to multitask and remain calm under pressure
• Willing to work onsite at Giga Tower, Quezon City
• Amenable to shifting schedules, weekends, and holidays
• Basic computer navigation and typing skills
  Full-time Management & Operations