Customer Service Sales Leader

The Service Sales Leader is responsible for leading and supporting the service sales function across the European Business region, driving revenue through service contracts, lifecycle agreements, and service-related commercial opportunities.

The role focuses on managing a team of service sales professionals to convert systems approaching the end of warranty into service agreements, supporting pricing discussions, and identifying opportunities for upselling services and upgrades. The position works closely with service operations and commercial teams to ensure a consistent and effective approach to service sales across the region.

As part of the Service Leadership group, the role contributes to service sales planning, supports forecasting activities, and helps drive consistent processes and performance across the service sales function.

The role requires a structured and methodical approach to managing opportunities, tracking performance, and ensuring the team de...