Opportunity Description
Customer Service & Scheduling Supervisor
Country/Region: US
Location:
Marshall, IL, US, 62441
Req ID 87707 | Elec Op - Marshall, United States ZF Active Safety and Electronics US LLC
**Job Description**
**About the Team:**
Supervise production schedulers and customer service staff to ensure accurate planning and scheduling.
**What you can look forward to as Customer Service & Scheduling Supervisor:**
+ Interface with customers regarding shipment and delivery information.
+ Supervises and coordinates activities of workers engaged in customer service activities.
+ Responsible for direct supervision of the customer service team, including the creation of work schedules according to budgets and workloads.
+ Report the customer issues affecting delivery metrics to internal management.
+ Maintain SAP data relevant to production scheduling (scheduling agreements, master data, etc.)
+ Interact with intern...
Country/Region: US
Location:
Marshall, IL, US, 62441
Req ID 87707 | Elec Op - Marshall, United States ZF Active Safety and Electronics US LLC
**Job Description**
**About the Team:**
Supervise production schedulers and customer service staff to ensure accurate planning and scheduling.
**What you can look forward to as Customer Service & Scheduling Supervisor:**
+ Interface with customers regarding shipment and delivery information.
+ Supervises and coordinates activities of workers engaged in customer service activities.
+ Responsible for direct supervision of the customer service team, including the creation of work schedules according to budgets and workloads.
+ Report the customer issues affecting delivery metrics to internal management.
+ Maintain SAP data relevant to production scheduling (scheduling agreements, master data, etc.)
+ Interact with intern...
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