Customer Service

Sunton Trading and Consulting Pte Ltd is seeking a dedicated and customer-focused individual to join our team as a Customer Service professional. In this full-time role based in Raffles Place, Central Region, you will be responsible for delivering exceptional customer service to our diverse client base.

• Handling inbound customer inquiries and requests via phone, email, and other communication channels
• Providing accurate and timely responses to customer questions and concerns
• Troubleshooting issues and providing effective solutions to ensure customer satisfaction
• Maintaining detailed records of customer interactions and following up as needed
• Contributing to the continuous improvement of our customer service processes and procedures
• Collaborating with cross-functional teams to address complex customer needs

• Proven exp...