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Customer Service Specialist 1 - Contingent

MassGenics

Tempe, Arizona, United States Contract June 19, 2026
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Opportunity Description

Innova Solutions is partnering with a client that is actively seeking to hire a Customer Services Specialist for an immediate opening.
 

Title: Customer Services Specialist

Duration 6-month contract with potential extension/conversion

Employment Type: Full-time / Contract on W2

Location : Tempe, AZ 3 days in/ 2 days remote



In this role, you will:

  • Contact customers to confirm business needs and qualify leads
  • Route confirmed referrals to dedicated sales consultants
  • Support Spanish-speaking customers as needed
  • Track customer contact attempts and maintain accurate notes
  • Schedule calls and manage referral pipelines efficiently
  • Conduct customer callbacks and follow up on documentation/signings
  • Coordinate with underwriting and contract validation teams
  • Complete welcome calls to support customer activation
    • Contract Information and Record Clerks

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    Opportunity Details

    Location Tempe, Arizona
    Country United States
    Type Contract
    Category Information and Record Clerks
    Posted June 19, 2026
    Deadline July 29, 2026

    About MassGenics

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    MassGenics

    Tempe, United States

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