Customer Service Specialist at Techo-Bloc

Elevate customer service standards with Techo-Bloc as a Customer Service Specialist. This role focuses on personalized order management and high-touch service across Canada and the U.S.

Join Techo-Bloc as a key Customer Service Specialist, where you'll actively manage dealer inquiries and ensure exceptional order processing from start to finish. This position demands strong organizational skills and a proactive approach in a collaborative environment. Your interactions will significantly impact dealer satisfaction and operational efficiency.

Key Responsibilities:
• Process and manage customer orders via multiple channels
• Answer product availability queries and suggest alternatives
• Resolve issues proactively and follow up on open orders
• Own customer requests from initiation to resolution
• Collaborate with teams to enhance service processes

Requirements:
• Bilingual in French and English for North American ...