Customer service specialist – contract logistics

Location: Gauteng (travel to outsourced warehouse required)
Industry: Contract Logistics | Warehousing | Distribution | Supply Chain Job Purpose

We are seeking a detail-oriented Customer Service Specialist to support operations within a fast-paced contract logistics environment . This role focuses on managing customer interactions, processing orders, and ensuring accurate communication between clients, warehouse teams, and transport partners. The successful candidate will play a key role in maintaining service excellence, operational efficiency, and customer satisfaction. Key Responsibilities Customer & Order Management

Process customer orders received via email, written instructions, or EDI

Capture and manage data accurately in the Warehouse Management System (WMS)

Maintain complete and accurate order documentation

Communicate order status, pricing, shipping dates, and potential delays

Liaise with ...