Customer Service Specialist

**What You'll Do:**

The Specialist is responsible for executing end‑to‑end order processing activities within the Customer Service function. This role ensures that customer orders are created, validated, fulfilled, and delivered in accordance with company standards, service-level requirements, and operational procedures. The position requires strong coordination across multiple departments to secure timely and accurate order fulfillment.

1.You will be responsible to order processing：create, confirm and maintain customer orders in system, ensuring accuracy of product information, pricing, delivery terms, and customer requirements.
2.You will need to do Cross‑Functional Coordination：collaborate closely with Sales, Planning, Warehouse, and Logistics teams to confirm product availability, production schedules and shipment readiness.
3.You will need to take responsibilities in Shipment & Delivery Monitoring:track shipment activities, monitor logistics progress to ens...