Customer Service Specialist

At Muncie Power, our products play a critical role in our society by powering the vehicles that develop key infrastructure, putting out dangerous fires, fixing the power lines that power our homes, and hauling away our garbage.

Every team member at Muncie Power understands how important the success of our customers is to their communities. And that inherent value is carried throughout each team to ensure we’re providing the best for our customers.

WHAT YOU’LL DO

As a customer service manager, you will be responsible for performing various customer service functions while providing efficient and courteous service.

• Resolve customer inquiries and complaints
• Provide electrical, mechanical, and hydraulic troubleshooting assistance to customers
• Refer complex technical difficulties to the product and application specialist for resolution
• Assist with the design of mechanical and hy...