Customer Service Specialist

At Zoom Drain, we take great care in cultivating the careers of our employees. We offer training and room for growth because we recognize that career advancement is a large part of job satisfaction.

The Customer Service / Dispatcher role is an integral part of our operations — our operational efficiency starts here. Your mission: route the right technician, to the right call, at the right time.

Customer Service / Dispatcher Benefits | WHAT WE OFFER

+ Paid Time Off

+ Company Gatherings

+ Recognition & Rewards

+ Positive Team Atmosphere

Customer Service / Dispatcher Responsibilities | WHAT YOU'LL BE DOING

+ Effectively manage incoming calls

+ Identify and assess customers’ needs to achieve satisfaction

+ Build sustainable relationships of trust through open and interactive communication

+ Provide accurate, valid, and complete information by using the right methods/tool...