Customer Service Supervisor at Shoppers Drug Mart

Elevate customer experiences as a Customer Service Supervisor at Shoppers Drug Mart in your community. Manage team performance, cash operations, and merchandising standards effectively.
As a Store Supervisor, you'll lead cashiers and merchandising staff, ensuring their training and compliance with store policies. Focus on loss prevention strategies while maintaining the store image and handling customer inquiries within set guidelines.
Key Responsibilities:
• Supervise cashier and merchandising staff training and compliance
• Implement loss prevention standards and manage cash inventory
• Ensure effective marketing display setup and upkeep
• Resolve customer issues, including refunds and exchanges
• Uphold cleanliness and health and safety regulations
Requirements:
• Excellent problem-solving skills for customer care
• Proficient in computer use and time management
• Capable of working independently and assuring operational organization
• Familiarity...