Customer Service Supervisor at Shoppers Drug Mart

Lead customer service and merchandising as a Front Store Supervisor at Shoppers Drug Mart. Manage cashiers, ensure compliance, and elevate customer satisfaction through effective training.
As a Front Store Supervisor, you will be key in managing customer service functions including training staff and overseeing merchandising operations. Your role focuses on coaching cashiers while implementing loss prevention standards, along with maintaining store presentation and customer service excellence.
Key Responsibilities:
• Ensure compliance with store policies and procedures
• Train cashiers and merchandising staff effectively
• Resolve customer service issues per established guidelines
• Manage cash office inventory and cashier tracking
• Maintain organized shelves and product displays
Requirements:
• Strong planning and decision-making skills
• Problem-solving abilities for customer satisfaction
• Proficient in computer and organizational skills
• Excell...