Customer Service Supervisor - Poland and Czech Republic

*** Polish Version below***

We are looking for an experienced and motivated Customer Service Supervisor to join our Global Customer Service team supporting local markets within the subregion in Global Customer Service - Northern Europe.

This critical role involves overseeing, coaching, and developing a multi-location customer service team, while managing transformation and improvement initiatives across the region.

In addition to overseeing day-to-day operations, this role requires experience in building and scaling multi-location teams and formal project management certification and experience supporting regional transformation projects.

This position is based in Warsaw, Poland.

Let’s talk about the role:

As a Customer Service Team Leader, your primary responsibility will be to coach your team to achieve exceptional customer service outcomes. You will provide clear instructions, overseeing daily operations to ...