Customer Service & Support Trainee

We are hiring!

Bison Bank is seeking a motivated and detail-oriented Customer Service & Support Intern to join our team for a 6-month internship. This is an excellent opportunity for individuals looking to gain hands-on experience in financial services while contributing to key aspects of customer service operations.

As part of the team, you will provide first-line support to clients from different nationalities and assist with account opening processes, ensuring efficient and accurate handling of customer requests. You will work closely with experienced professionals to develop your skills and knowledge of banking processes in a supportive and dynamic environment.

Main Responsibilities

• Serve as the first point of contact for customer inquiries via phone, email, or chat.
• Provide basic support and guidance to clients, addressing common issues or routing more complex queries to the appropriate team.
• Assist in the account openin...