Customer Services Agent – Adolfo Suárez Madrid-Barajas Airport

Customer Services Agent – Adolfo Suárez Madrid-Barajas Airport

Singapore Airlines is a leading airline renowned for its commitment to excellence in customer service, operational reliability, and safety standards across both ground and inflight operations. We are inviting qualified candidates to join our Singapore Airlines airport team at Adolfo Suárez Madrid-Barajas Airport as a Customer Services Agent .

Job Description

The Customer Services Agent represents Singapore Airlines as the face of the airline at the airport and is responsible for delivering high standards of customer service, operational coordination, safety, and service recovery.

The role involves supervising ground handling partners, ensuring compliance with airline procedures, and supporting smooth airport operations across all passenger touchpoints.

You will also play a key role in managing irregular operations,...