Customer Services Facilitator

• Christchurch- based at Manawa- Medical Surgical Division
• FixedTerm until 31st December 2026 - full-time position working 40 hours perweek

Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders.

Are you passionate about improving the consumer experience and supporting high-quality healthcare services? We are seeking an experienced and compassionate Customer Services Facilitator to join the Medical Surgical Division at Christchurch Hospital.

This is an exciting opportunity to play a key role infacilitating the effective management and resolution of consumer complaints, supporting service improvement, and promoting a positive, consumer-focused culture across the division.

About the Role

Working closely with the Customer Services Manager, you will coordinate and facilitate complaint manageme...