Opportunity Description
Customer Services - nights
Rawtenstall
4 on 4 off - 12.30 - 8PM
DBS required
£12.77 per hour
About the Role
We’re currently recruiting a Evening Customer Service Advisor to support one of our clients based in Rawtenstall. This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support—often in urgent or potentially life-threatening situations.
Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis.
What You’ll Be Doing
As a Night Customer Service Advisor, you’ll be the first point of contact, answering calls promptly—ideally within three rings. Using a structured script, you’ll assess the urgency of each situation and provide calm, clear guidance to the caller.
You could be responding to situations such as:
A triggered fire alarm requiring you to...
Rawtenstall
4 on 4 off - 12.30 - 8PM
DBS required
£12.77 per hour
About the Role
We’re currently recruiting a Evening Customer Service Advisor to support one of our clients based in Rawtenstall. This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support—often in urgent or potentially life-threatening situations.
Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis.
What You’ll Be Doing
As a Night Customer Service Advisor, you’ll be the first point of contact, answering calls promptly—ideally within three rings. Using a structured script, you’ll assess the urgency of each situation and provide calm, clear guidance to the caller.
You could be responding to situations such as:
A triggered fire alarm requiring you to...
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