Customer Solutions Representative

Do you enjoy helping others and tackling new challenges each day? If you like researching solutions and thinking critically, this role may be a great fit. We're looking for customer-focused problem solvers who can confidently guide users, navigate systems and tools, and deliver thoughtful, effective support that makes a real impact. This position is based in our Dubuque, Iowa office. 

As a team of highly motivated, customer-centric professionals, we're looking for the right person to join our Customer Solutions team to assist internal and external customers and answer their questions about using our products and services on various applications. This individual will interact with customers by phone, e-mail and using our on-line Chat function. We are looking for tech savvy individuals, who...