Customer Solutions Specialist Role at goeasy

Join easyhome as a Customer Solutions Specialist and make a significant impact in retail! Engage customers through sales support and account management in a supportive company culture.

This role at goeasy focuses on nurturing customer relationships and understanding financial needs to provide the best product solutions. You will manage accounts and contribute to the store's retail operations while assisting clients with their leasing journeys. Your proactive approach will be essential for client retention and satisfaction.

Key Responsibilities: • Welcome and engage customers personally and via calls • Assess financial needs and communicate product details clearly • Enhance sales by cross-selling financial services • Maintain cleanliness and organization of the store • Handle account updates and conduct follow-up collections

Requirements: • Strong communication skills and passion for helping others • Experience in a customer-centric role • Ability to manage mu...