Opportunity Description
Hiring: Customer Support Executive - Voice ProcessCompany: TeleperformanceLocation: Gurgaon - DowntownShift: Night Shift (6:30 PM onwards)Working Days: 5 Days a WeekTransportation: Both-side Cab Facility ProvidedWork LocationGurgaon - DowntownAbout the RoleTeleperformance is hiring dynamic and customer-focused professionals for its Voice Process team. If you have experience in customer service, BPO, voice support, sales, or upselling and are looking for a growth-oriented career with a global organization, this opportunity is for you.Key Responsibili- tiesHandle inbound and/or outbound customer calls professiona- lly.Resolve customer queries, concerns, and complaints efficien- tly.Deliver excellent customer service and ensure high customer satisfact- ion.Identify customer needs and recommend suitable products or servi- ces.Achieve assigned upselling and cross-selling targets.Eligibility Cr- iteriaGraduate in any disci- pline.Minimum 6 months of experience in Customer Support, Voice Proc...