Customer Success and Sales Advisor

The Customer Success and Sales Advisor role in Trafford, Manchester focuses on delivering exceptional service to customers while driving sales growth. This permanent position is ideal for individuals passionate about customer satisfaction and achieving measurable outcomes.

Client Details

This opportunity is with a medium-sized organisation in the Distribution and Supply industry, well-known for its commitment to quality products and customer service excellence. The company fosters a professional work environment and values employees who contribute to its success.

Description

Allocate a significant portion of time to proactive outbound calling for retention, reactivation, and new business opportunities, this is a significant part of the role.
Execute telesales campaigns to promote seasonal products, initiatives, and new product lines.
Identify, upsell and cross-sell opportunities during calls, quotes, and follow-up.
Manage and grow a portfolio of sma...