Customer Success Catalyst for SMB E-commerce

Fygaro is seeking an enthusiastic individual for an eCommerce customer support role in Bogotá. You will guide new customers through onboarding, manage inquiries via various communication channels, and collaborate with internal teams to enhance workflows.

The ideal candidate will possess strong communication skills and a proactive approach. Experience with eCommerce, CRM tools, and working with SMEs is preferred. Join a fast-growing fintech company making an impact across 35+ markets.