Customer Success Consultant

What the job is about

Are you looking for a client-facing job with many variations regarding tasks and responsibilities? Then this role of Customer Success Consultant could be the right fit for you.

‘Miles’ is an ERP software for automotive finance, leasing, fleet, and mobility management. It’s an end-to-end solution encompassing front-, mid-and back-office functions that can be extensively customized to the customers’ needs through configuration.

You will be part of a multidisciplinary unit that is responsible for delivering solutions to the customers. Part of this unit is dedicated towards new implementations of ‘Miles’ and guides the customer until the go-live and hyper-care period. It is then that the support team , which you’ll be a part of, takes over.

As a Customer Success Consultant you’ll approach the role in two ways :

In a Support role :