Customer Success Lead - Adoption & Enablement

BASSnet in Kuala Lumpur is seeking a dynamic Customer Success Lead to ensure customers maximize the value of application solutions. This role combines technical support, customer consultation, and continuous improvement.

The ideal candidate will have 2–5 years of experience and a Bachelor’s degree in IT or a related field. Excellent communication skills and familiarity with ITIL practices are important, with preference given to those with maritime industry experience.