Customer Success Manager, Broker Services

OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class financial organization.

OTR has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution since 2016!

We are seeking a strategic and customer-focused Customer Success Manager, to lead adoption, customer support and account growth efforts for our Broker Services portfolio, including Epay Manager, back-office automation solutions, carrier payments, and related technology offerings.

As a Customer Success Manager, you will drive customer satisfaction, retention, and product adoption by understanding customer needs and carrying out exceptional experience....