Opportunity Description
Customer Success Manager (HVAC & Plumbing | Inbound Sales & Scheduling) – Remote | U.S. Hours
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role
We’re hiring a high-energy Customer Success Manager with HVAC and plumbing industry experience to manage inbound customer calls, convert inquiries into booked appointments, and deliver an exceptional customer experience.
This is not a passive customer support role.
You will be responsible for:
- Handling high-volume inbound service calls
- Booking HVAC & plumbing appointments
- Coordinating scheduling and dispatch
- Selling memberships and additional services
- Driving revenue through strong call conversion
If you thrive in fast-paced phone environments and know how to guide conversations confidently while delivering excellen...
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