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Customer Success Manager - Hybrid (Melrose Arch) - up to R840k per annum 840 000

E-Merge IT Recruitment

johannesburg, gauteng, South-Africa Full-time June 29, 2026
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Opportunity Description

Our prestige client

Our prestige client is a well-funded startup simplifying US sales tax compliance for global businesses. They provide end-to-end solutions, from calculations to reporting and filing. They are backed by Group, a trusted partner to over 13,000 clients, including Fortune 500 companies.

Duties & Responsibilities

Role and responsibilities:

  1. You will ensure clients' adherence to sales tax regulations and overall compliance. You will oversee and optimize the customer success operations, driving efficiency and excellence in service delivery.
  2. Collaborate with cross-functional teams to align operations with customer success initiatives and business objectives.
  3. Compliance Oversight: Ensure accurate and timely sales tax filings, documentation, and reconciliation processes.
  4. Client Support: Provide strategic guidance and support to clients on compliance issues, risks, and proactive strategies.
    Full-time Project & Process Management

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