Customer Success Manager, Lark APAC-SG Advertising & Sales - Sales Manager Singapore Regular

Lark SaaS Customer Success-APAC team:The Customer Success team in Lark APAC is responsible for driving success for our customers by maximizing their productivity and bringing them closer to their desired success goal.Job Responsibilities:- On-board and guide customers to enable a seamless implementation experience- Identify and understand customer business goals and KPI's to help launch a successful partnership with the business- Develop reporting and insights for customers to help demonstrate the value of Lark- Build great customer experiences with the Lark product, reducing customer churn, retaining, renewing as well as identifying up-sell and cross-sell opportunities- Sustain relationships with identified accounts by becoming a trusted advisor to decision makers and executive buyers- Be a customer’s advocate and gather customer’s feedback on the Lark product, and share it with internal team to drive product enhancement

Minimum Qualifications:- Bache...