Home / Careers / Customer Success Manager
W

Customer Success Manager

Wolters Kluwer

London, England, United Kingdom Full-time June 16, 2026
Apply Now

Opportunity Description

About the Role

We are seeking a Senior Customer Success Specialist to join our CPESG team, focused on delivering exceptional outcomes for clients using CCH Tagetik CPM solutions. In this role, you will manage complex customer relationships, lead high-impact engagements, and act as a trusted advisor across financial and ESG performance management initiatives. You will also play a key role driving continuous improvement across the customer journey.

Key Responsibilities

  • Lead advanced onboarding programs for customers implementing CCH Tagetik CPM solutions, ensuring a smooth and effective transition.
  • Serve as the primary escalation point for high-priority customer issues, driving timely and effective resolution.
  • Provide guidance on complex technical and product-related challenges
  • Monitor customer health, engagement, and adoption metrics to identify risks and opportunities.
  • Generate actionable insights and reports to suppor...
    • Full-time Business Operations Specialists

    Ready to Apply?

    Submit your application for Customer Success Manager at Wolters Kluwer

    Apply for this Position

    Opportunity Details

    Location London, England
    Country United Kingdom
    Type Full-time
    Category Business Operations Specialists
    Posted June 16, 2026
    Deadline July 26, 2026

    About Wolters Kluwer

    W

    Wolters Kluwer

    London, United Kingdom

    Share This Opportunity