Customer Success Manager

MediaMint is an AI-powered Revenue Operations services company dedicated to accelerating innovation and revenue growth for platforms and publishers worldwide. Our mission is to enhance operational efficiency, scalability, customer satisfaction, and data-driven insights through advanced technology, automation, and AI capabilities. We serve industry leaders across AdTech, Consumer, CTV, Publishing, and Retail.

About the Role

The Sr. CSM owns client relationships and delivery leadership for creator/influencer and social marketing programs by driving strategy, scope/SOW adherence, governance, cross-functional execution, and reporting narratives, while guiding the Jr. CSM on CreatorIQ execution and day-to-day coordination.

Responsibilities

• Serve as the primary client contact and lead onboarding, kickoffs, and ongoing status calls.
• Translate client goals into program strategy, execution pla...