Customer Success Manager - OEM & MSSP

ZeroFox seeks a Customer Success Manager (CSM) focused on supporting our OEM and Managed Security Service Provider (MSSP) customer base. This role is responsible for driving long-term success, adoption, and retention of strategic partners who embed, resell, or operationalize ZeroFox capabilities within their own security offerings.

Unlike traditional end-customer success roles, this position emphasizes partner enablement, technical integration, operational scalability, and commercial alignment. The CSM serves as a trusted advisor to OEM and MSSP partners, ensuring ZeroFox solutions are effectively integrated into partner workflows, delivered reliably at scale, and positioned for ongoing expansion.

The ideal candidate is technically proficient, operationally disciplined, and comfortable working with partners who manage security services on behalf of their own customers. Experience supporting API-based solutions, data feeds, and repeatable service delivery model...