Customer Success Partner / Account Manager (SINGAPORE Remote)

The Customer Success Partner role is responsible for the business development of assigned local, regional and/or global accounts, building solid relationships at those client organizations. It is also expected from the role to meet profit requirements by renewing, upselling, and growing accounts, and to ensure effective management of workflow and communication to ensure client satisfaction and adherence to Service Level This role is required to partner and work closely with key stakeholders both locally, regionally and globally. Responsibilities: Build, maintain, and execute and Account Strategy covering customer satisfaction and business growth objectives for each account. Maintain an accurate forecast for incoming and outgoing revenues within your book of business. Document all customer interactions and activities in Salesforce and internal applications where applicable, as well as opportunities and risks. Develop second-tier clients into key accounts. Monitor and be aware of competi...