Opportunity Description
Customer Success Partner (BrightWork 365 PPM Specialist)
Reports to: Director of Customer Success
Expected Travel: 0-50%
About BrightWork
BrightWork is a long‑established Microsoft ISV partner focused on delivering practical, scalable Project & Portfolio Management (PPM) solutions on Microsoft 365. BrightWork 365 enables organizations to start quickly with a structured PPM foundation and evolve their maturity over time.
Our Customer Success Partners play a central role in ensuring customers achieve real project management success.
Role Purpose
A BrightWork Customer Success Partner is the customer’s dedicated partner throughout their project management success journey.
The purpose of this role is to ensure customers:
- Start strong with a successful onboarding experience
- Evolve through deep, sustainable adoption of BrightWork 365
- Retain consistent usage and predictable PPM practices...
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