Opportunity Description
About Every.io
At Every.io, we're reimagining back-office operations for startups.
Our platform simplifies finance, compliance, HR, and more - helping founders stay focused on building, not paperwork.
We offer everything a startup needs in one place: Banking, Cards, Bill Payments, Bookkeeping, Tax, HR, Payroll, and Benefits-all with 10x better workflows using AI.
We're a Series A startup backed by YC and Redpoint Ventures (Instacart, Stripe, Ramp), growing fast, and building a world-class team.
We're looking for a hybrid Customer Success expert to join our team.
This role combines technical account management and product management responsibilities.
In this position, you will play a pivotal role in ensuring customer success while driving continuous product improvements and automation.
What You'll Do:
Customer Success (75% initially):
Act as the primary technical point of contact for an assigned portfolio of customers.
Oversee the onboardin...