Customer Success Specialist

Our client, a leader in the food industry, is seeking a Customer Success Hypercare Support Specialist to join their team. As a Customer Success Hypercare Support Specialist, you will be part of the Corporate Customer Service Department supporting Order Entry, Sales, Operations, and Cross-Functional Business Teams. The ideal candidate will have adaptability, strong problem-solving skills, and excellent communication abilities, which will align successfully in the organization.'

**Job Title:** Customer Success Hypercare Support Specialist (12-Month Contract)

**Location:** Buffalo, NY

**Pay Range:** $25.00 - $30.00/hour

**What’s the Job?**

+ Support projects, business initiatives, and process improvement efforts across multiple teams.
+ Monitor operational performance metrics and identify trends, risks, and improvement opportunities.
+ Prepare reports, status updates, and documentation to support business decisions.
+ Learn and supp...