Customer Success Specialist : Mandarin & Cantonese

Customer Success Specialist (Expat) – Mandarin + Cantonese | Penang (Malaysia)

RM4100 Basic + RM600 Housing + RM300 Language Allowance (Approx. 8,800 RMB Total Package)

5-day work week (Rotational shifts) | Onsite – Penang | Start Date: 23 May 2026

We are hiring Mandarin + Cantonese-speaking Customer Success Specialists (Expat – PRC candidates) to join a leading customer support operation in Penang, Malaysia.

This is a strong relocation opportunity for candidates looking to build an international career in customer experience within a structured, high-performance environment.

Key Responsibilities:

• Handle customer queries via phone, chat, and digital channels

• Support order management, delivery updates, and service requests

• Provide clear, solution-focused cus...