Customer Success Specialist (US hours)

At CV-Library, we have a simple vision: to help the world to work and we're looking for exceptional people to help us realise this vision across the UK and overseas markets.
Following a period of strategic growth and investment, we're looking for a Customer Success Specialist to join our growing team and play a key role in supporting and retaining our US-based customers.
The Role
Hours: Monday-Thursday 12pm-9pm, Friday 9am-6pm
Location: Fleet, Hampshire
Working Pattern: Hybrid - 3 days per week on site
This is an exciting opportunity for someone who is proactive, commercially minded, and passionate about delivering great customer experiences. You'll build strong relationships with customers and help ensure they get the most from our products and services.
What your day will look like:
• Manage a portfolio of customer accounts, acting as a key point of contact and building strong relationships
• Support customer onboarding, delivering training demos to ensure ...