Customer Support Advisor

At Paymark , we help Kiwis get on with what’s important—whether it’s grabbing a coffee, filling up the tank, or making a big purchase. With over 16 billion transactions processed (worth $700 billion! ), we’re at the heart of NZ’s payment network, powering over 120,000 businesses nationwide.

And now, we need YOU to help keep things running smoothly!

Why You'll Love This Role

As a Customer Support Advisor, you’ll be the friendly voice assisting businesses of all sizes—from your local dairy to major supermarkets and service stations. You’ll help them troubleshoot, solve issues, and even introduce them to cool new products that could make their lives easier.

What You'll be Doing:

• Answering calls & emails, solving customer queries with patience and expertise
• Diagnosing technical issues and escalating where needed
• Introducing customers to awesome Paymark products like e-commerce solutions and pa...