Customer Support Advisor - Remote Working

vending machine and dispensing equipment comes from here.The Centre is also home to our Contact Centre which is a 364 days a year, 7 days a week operation to support with calls ranging from equipment service requests, new business enquiries and machine movements as well as internal support for our Field Engineering Team and New Business Team. The Telefix team is also based here, offering over the phone support to our customers to help get their equipment functioning.

 

Timely management of reactive service calls and other supporting services of both CCEP equipment and 3rd party equipment

~ Taking pride in upholding the agreed ways of working to ensure that you are following safety policies and best practices to ensure safe-working for self and to protect others

~ Drive Corporate Responsibility and Sustainability through sharing best practices with other team members and colleagues to improve customer service



 

Experience of Service ...