Customer Support Associate- Immediate- BFSI Industry

We are hiring for Customer Service Executive (International Voice Process).

Looking to kickstart your career in customer service or take the next step in the BPO industry?

Industry: BFSI / Financial Services

Client: European Bank Services

Work Mode: Completely On-site

Working Days: 5 Days Working

Shift: Rotational Shift

Job Location: Gurgaon

About the Process:

We are looking for someone who can support a European digital investment and banking platform that allows customers to invest in stocks, ETFs, bonds, and manage savings through a mobile application. The customer support team assists users with account-related queries, transactions, app navigation, verification issues, and general banking or investment platform support.

Role Responsibilities:

• Handle customer queries via voice support (inbound & outbound calls)