Customer Support / Customer Service Representative **Immediate Hire**

We are seeking a passionate Customer Support Specialist to join our growing team.1.ABOUT ELTEMATEWe are ELTEMATE – A Hogan Lovells Legal Tech Company.Our goal is to make clients' lives easier by delivering practical solutions to everyday problems.We combine a deep understanding of our clients' legal needs with the speed and innovation of a technology start-up.Our portfolio covers a large spectrum of legal tech solutions including artificial intelligence, eDiscovery, information analysis, regulatory updates, databases, deal rooms, workflow management, case management, document automation, risk assessment, reporting, and apps.2.ROLE DESCRIPTIONAs a Customer Support Specialist you will play a crucial role in ensuring exceptional customer experiences and the continuous improvement of our products and services.Your dedication to understanding our customers' needs, resolving issues, and maintaining high satisfaction levels will be instrumental in driving the success of our legal tech solu...