Customer Support Engineer (eFX)

You understand FX. Not just conceptually — operationally.
The difference between RFS and ESP. How a price stream breaks. What a client means when their fills are slipping and they need an answer in the next ten minutes, not the next ten hours.
You've been in that conversation before. On a trading desk, in a support function, or somewhere close enough to both that you can move between them fluently.
This is the role you've been looking for.
The opportunity
A leading electronic FX and trading technology firm is growing its Asia-Pacific client support function in Singapore. This is a technically grounded, client-facing role at the centre of their regional operations.
You will be the person their institutional clients — banks, hedge funds, asset managers, and prime brokers — call when something needs resolving fast. You'll work across FIX connectivity, pricing engine behaviour, execution workflows, and platform configuration. You'll own the client relationship through the...