Customer Support Engineer

Company Description INNOTRONICS TECHNOLOGIES PRIVATE LIMITED is a machinery company headquartered in Gurgaon, Haryana, India. The company has service locations at Faridabad, Bengaluru and Pune. It focuses on delivering technology-driven machinery solutions. INNOTRONICS serves a range of industrial clients and emphasizes reliable products and responsive service. Prospective team members can expect to work in a growing organization that values technical expertise, practical problem-solving, and customer satisfaction.

Role Description The Customer Support Engineer is a full-time, on-site role based in Pune City. This role involves providing technical and customer support for machinery solutions, including responding to customer inquiries, diagnosing issues, and recommending effective resolutions. The Customer Support Engineer will handle troubleshooting, guide customers through operational procedures, and escalate complex problems to senior te...