CUSTOMER SUPPORT (KOREAN ENGLISH speaking)

Mô tả công việc: JOB SUMMARY:
We are a Global Financial Group with a strong presence in multiple countries around the world. As part of our continued growth, we are now expanding our operations into the Vietnam International market. We are looking for aCustomer Support (Staff level)who has professionalism inKOREAN ENGLISHto work on-site in Vietnam, supporting customers in Korea and Internationally.
RESPONSIBILITIES:

• Respond to customer inquiries and requests promptly and courteously, maintaining a positive and helpful attitude at all times.
• Provide accurate information and assistance related to our products and services, resolving customer concerns effectively.
• Assist customers in navigating our platform, troubleshooting issues, and guiding them through various processes.
• Document all customer interactions and maintain comprehensive records in our CRM system.
• Collab...