Customer Support & Operations Associate (60-100%)

About us

Omnilex is the AI workspace for Swiss lawyers. More than 6,000 legal professionals already use Omnilex to research statutes, case law, and commentary — faster, more precisely, and more reliably than ever before. Our clients range from boutique offices to leading law firms and in‑house legal teams.

We’re a team out of ETH Zurich (and an EPFL spin‑off), and a development partner of the Swiss Federal Chancellery. We’re at a stage where a lot is happening at once: new clients, new features, new processes. That’s exactly where you come in.

What the role is about

We’re looking for someone to take ownership of our operational engine room – the first point of contact for our clients and, at the same time, the person who keeps the team’s back free internally. This is not an assistant role and not an internship: you’ll work directly alongside Business Development and the founding team, and you’ll help shape how we work with our clients.