Customer Support/ Sales Representative - Onsite

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Job Overview

As a Customer Support Agent you will answer telephone calls for a health insurance affiliate. You will work to help answer questions and resolve issues related to health insurance policies, claims, denials, etc. You will use problem solving skills, and advocate for members in a friendly and efficient manner.

Your day-to-day will involve

• Answering a high volume of incoming phone calls
• Determine member needs and provide appropriate solution...