Customer Support Specialist (Contract)

Description
A rapidly growing consumer products company is hiring a Customer Support Specialist to assist with customer inquiries, order management, and account support during a busy operational period. The ideal candidate is customer-focused, solution-oriented, and able to maintain professionalism in a high-volume environment.


The company is seeking someone who enjoys helping people while ensuring a positive customer experience from start to finish.

Key Responsibilities

+ Respond to customer inquiries via phone, email, and online platforms

+ Process orders, returns, exchanges, and account updates

+ Investigate and resolve customer concerns efficiently

+ Maintain accurate CRM records and customer documentation

+ Coordinate with operations and logistics teams regarding order status

+ Assist with customer satisfaction initiatives and follow-up communication

+ Support special projects related to cus...