Opportunity Description
Job Description
Where you’ll work: Anywhere in Hungary
Customer Care & Success at GoTo
Our Customer Care & Success team is passionate about making IT easy—using AI-powered solutions to securely connect, solve problems, and drive customer delight. We leverage intelligent automation and the latest AI tools to streamline support, tackle challenges efficiently, and ensure every customer’s experience is seamless and impactful. By joining us, you’ll empower customers (and colleagues!) to achieve more, simplify their day, and make technology work for them, every step of the way.
Your Day to Day
As a Customer Support Specialist, you would act as 1st line support to customers:
As a Customer Support Specialist, you would act as 1st line support to customers:
- Taking ownership of user problems and being proactive when dealing with user issues.
- Documenting customer inquiries a...
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