Customer Support Specialist

The Customer Support Specialist is responsible for the implementation of the Weeloy Suite of Solutions on the client platforms. This means working closely with new customers to get them up and running using the applications as well as training them on-site or online, supporting them, and following the clients with regular account management work sessions. The position also involves close interaction internally with the management team as well as the product team to help convey the customer's needs and turn that into tasks that developers can work from. The main goals of this position include Owning the overall relationships with assigned clients. Ensure retention and satisfaction of all assigned clients. Aid clients in achieving their goals.
CANDIDATE REQUIREMENTS Must be authorised to work in Singapore. We do not offer any visa sponsorships. Bachelor's Degree, Post Graduate Diploma, any field 1 to 3 years of working experience in the related field – Customer Service, Training, F&B,...