Customer Transformation - Senior Analyst

About the role

Kia ora, At PwC, our purpose is clear: to build trust in society and solve important problems. Join our diverse whānau of experts and be supported with coaching, flexibility, and a culture where you truly belong. Here, you’ll work with world-leading technology - including A.I. - bringing your people-focused skills and experience to deliver outcomes that matter. As a Senior Analyst in our Customer Transformation team in Auckland, you’ll work on real problems that affect how people experience services and products - in banking, retail, government and beyond. Using design, analysis and systems thinking you’ll turn ambiguity into clarity, and ideas into action.

What you’ll do:

• Spend your time listening, mapping, testing, workshopping and creating.
• Be hands‑on, working both visually and analytically.
• Co‑create solutions with designers, technologists, strategists and clients.
• Bring a human‑centred lens to large tra...